Returns & Exchanges

At https, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible general retail items. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution through a refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Log into your account portal or visit our returns center to select the items you wish to return and provide a reason for the request.

  • 2.
    Print Your Label

    After your request is approved, download and print the prepaid shipping label provided via email or through your customer dashboard.

  • 3.
    Pack and Ship

    Securely place the items in their original packaging, attach the shipping label to the outside of the box, and drop it off at any authorized carrier location.

  • 4.
    Receive Refund or Exchange

    Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.