Returns & Exchanges
At https, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible general retail items. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution through a refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal or visit our returns center to select the items you wish to return and provide a reason for the request.
- 2.Print Your Label
After your request is approved, download and print the prepaid shipping label provided via email or through your customer dashboard.
- 3.Pack and Ship
Securely place the items in their original packaging, attach the shipping label to the outside of the box, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.